At PUKASTEP, we strive to ensure our customers are satisfied with our services. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility:
- Refund requests must be made within 14 days of the purchase date.
- To be eligible for a refund, the service must not have been fully delivered or utilized.
- Proof of purchase is required.
Non-Refundable Services:
- Completed projects and delivered services.
- Subscription-based services after the billing period has started.
How to Request a Refund:
- Contact us at [email protected] with your order details and reason for the refund request.
- Our team will review your request and respond within 5 business days.
Processing Time:
- Approved refunds will be processed to the original payment method within 7-10 business days.
For further inquiries, please reach out to our support team.